We solve problems with technology.
We solve problems with technology.
We solve problems with technology.
We empower people to create positive change through transformative technology solutions.
We empower people to create positive change through transformative technology solutions.
We empower people to create positive change through transformative technology solutions.
VIEW OUR SERVICES
Our services
Our services
We get creative with Zoho, the world’s best CRM platform, to deliver best-in-class solutions to the most challenging and complex problems.
We get creative with Zoho, the world’s best CRM platform, to deliver best-in-class solutions to the most challenging and complex problems.
01
Consulting →
More than a consultant, we’re a partner. We are a dedicated Zoho consulting partner with expert consultants and happy customers. Our implementation services span the entire Zoho technology stack and grow with every new cloud offering. From roadmap to reality, we build transformative, customer-obsessed solutions.
02
Strategy →
Got the vision? We’ll help you get there. Our strategy services bring together transformation stakeholders to develop a vision and plan for your Zoho technology investments. We provide tangible outcomes, driven from data-driven analyses and insights, to build technology roadmaps with executive alignment.
03
Data and Analytics →
Data is king when it comes to true transformation success. Our data architects are certified on Zoho CRM and Analytics to deliver unified customer experiences and business intelligence solutions for powerful data-driven decision making.
04
Integrations →
We create business efficiencies, deliver a unified customer experience and drive faster time to value through integrated solutions across Zoho.
05
Adoption →
Beyond just guidance, we walk beside you. As your largest dedicated adoption partner, we offer more than expertise - we offer unwavering support in your journey.
Our Process
Collaboration
Discovery Workshops
Critical to the success of the project, the team will conduct ‘Requirement Gathering’ sessions to fully understand the scope of the project.
Process Mapping
We will meet with your stakeholders and map out key elements and journeys your users will take.
Technology/Zoho Assessment
Technology should support your processes and enhance the customer experience. Once we fully understand your key processes and challenges, we’ll examine your technology landscape and deliver a solution that integrates with all your systems.
Optimisation
Storyboards
The team creates user stories and storyboards to plan and map out how each individual or team member will use the solution.
UI/UX
The UI/UX design of the solution plays a crucial role and improves the user experience and customer satisfaction of the implemented solution. It benefits not only the end user, but can also improve the efficiency of back-office teams.
Prototypes
We create prototypes to allow your stakeholders to explore, experience and test the usability of the solution before implementation begins.
Zoho Training and Support
Deployment
CBOSIT deploys the solution to production and supports you to ensure user adoption is monitored and optimised.
Training
Our team will take on the responsibility of working with the Client to deliver the Super User training and User Guide materials required to ensure the successful roll-out of the Zoho Solution.
Support
CBOSIT offers Hypercare and Managed Service support models to support the operation of the Zoho Platform after the initial project go-live.
Execution
Governance
We put in place regular touch-points between the CBOSIT and Customer project teams to ensure that all projects are on track.
Development Approach
CBOSIT uses a best-of-breed industry standard agile implementation model for the implementation phase to iteratively build your Zoho solution in 2-week sprints.
Workstream
Each implementation will include Implementation, integration, data migration and User acceptance testing workstreams to cover the core activity in a project.
Our Process
Collaboration
Mapping
We will meet with your stakeholders and map out key elements and journeys your users will take.
Technology/Zoho Assessment
Technology should support your processes and enhance the customer experience. Once we fully understand your key processes and challenges, we’ll examine your technology landscape and deliver a solution that integrates with all your systems.
Discovery Workshops
Critical to the success of the project, the team will conduct ‘Requirement Gathering’ sessions to fully understand the scope of the project.
Optimisation
Storyboards
The team creates user stories and storyboards to plan and map out how each individual or team member will use the solution.
UI/UX
The UI/UX design of the solution plays a crucial role and improves the user experience and customer satisfaction of the implemented solution.
Prototypes
We create prototypes to allow your stakeholders to explore, experience and test the usability of the solution before implementation begins.
Zoho Training and Support
Training
Our team will take on the responsibility of working with the Client to deliver the Super User training and User Guide materials required to ensure the successful roll-out of the Zoho Solution.
Support
CBOSIT offers Hypercare and Managed Service support models to support the operation of the Zoho Platform after the initial project go-live.
Deployment
CBOSIT deploys the solution to production and supports you to ensure user adoption is monitored and optimised.
Execution
Development Approach
CBOSIT uses a best-of-breed industry standard agile implementation model for the implementation phase to iteratively build your Zoho solution in 2-week sprints.
Workstream
Each implementation will include Implementation, integration, data migration and User acceptance testing workstreams to cover the core activity in a project.
Governance
We put in place regular touch-points between the CBOSIT and Customer project teams to ensure that all projects are on track.
Our Process
Collaboration
Mapping
We will meet with your stakeholders and map out key elements and journeys your users will take.
Discovery Workshops
Critical to the success of the project, the team will conduct ‘Requirement Gathering’ sessions to fully understand the scope of the project.
Technology/Zoho Assessment
Technology should support your processes and enhance the customer experience. Once we fully understand your key processes and challenges, we’ll examine your technology landscape and deliver a solution that integrates with all your systems.
Optimisation
UI/UX
The UI/UX design of the solution plays a crucial role and improves the user experience and customer satisfaction of the implemented solution. It benefits not only the end user, but can also improve the efficiency of back-office teams.
Prototypes
We create prototypes to allow your stakeholders to explore, experience and test the usability of the solution before implementation begins.
Storyboards
The team creates user stories and storyboards to plan and map out how each individual or team member will use the solution.
Zoho Training and Support
Deployment
CBOSIT deploys the solution to production and supports you to ensure user adoption is monitored and optimised.
Support
CBOSIT offers Hypercare and Managed Service support models to support the operation of the Zoho Platform after the initial project go-live.
Training
Our team will take on the responsibility of working with the Client to deliver the Super User training and User Guide materials required to ensure the successful roll-out of the Zoho Solution.
Execution
Governance
We put in place regular touch-points between the CBOSIT and Customer project teams to ensure that all projects are on track.
Development Approach
CBOSIT uses a best-of-breed industry standard agile implementation model for the implementation phase to iteratively build your Zoho solution in 2-week sprints.
Workstream
Each implementation will include Implementation, integration, data migration and User acceptance testing workstreams to cover the core activity in a project.
Don’t see your industry?
Don’t see your industry?
Our platform experts have developed successful solutions in every major industry. So get in touch and see how we can help you solve your unique challenge.
Our platform experts have developed successful solutions in every major industry. So get in touch and see how we can help you solve your unique challenge.
Our Zoho Services
Our Zoho Services
With our expertise and Zoho's robust platform, we can help you streamline your processes, improve productivity, and ultimately drive growth.
With our expertise and Zoho's robust platform, we can help you streamline your processes, improve productivity, and ultimately drive growth.
01
Implementation and Customisation
Empower your business with seamless Zoho solutions. Our experts customize, manage, and support your Zoho journey. Choose our popular Managed Services for a fixed monthly fee, or Partner Alliance for project collaboration.
02
Training and Support
We provide comprehensive training and support to help you and your team get the most out of your Zoho investment.
03
Integration
We can integrate Zoho with other business systems, such as your accounting software or marketing automation platform, to streamline your processes and improve efficiency.
Customer Success
Customer Success
Trusted by hundreds of customers across a variety of industries.
Trusted by hundreds of customers across a variety of industries.
We’re honoured to be working with passionate people and organizations who are redefining the impact they can have in their world, and ours.
We’re honoured to be working with passionate people and organizations who are redefining the impact they can have in their world, and ours.
"This marks a transformative leap for ChannelSight, propelling us closer to our strategic vision"
"We’ve achieved significant operational improvements, empowering our team to serve partners and customers more efficiently and effectively. Moreover, the interconnected system fosters a holistic understanding of each customer, unlocking new perspectives and strengthening relationships."
READ CASE STUDY
“The CBOSIT team made time to understand our processes and preferences, and worked hard to preserve our existing user experience, while transforming our CRM into a scalable solution.”
Protec's journey from siloed operations to a collaborative powerhouse is a testament to the power of strategic technology solutions.
READ CASE STUDY →
The team at CBOSIT went above and beyond! They took the time to really understand our workflows and what mattered to us.
The result? A seamlessly integrated system that feels familiar but catapults our operations into the future with incredible efficiency and scalability.
READ CASE STUDY →
"This marks a transformative leap for ChannelSight, propelling us closer to our strategic vision"
"We’ve achieved significant operational improvements, empowering our team to serve partners and customers more efficiently and effectively. Moreover, the interconnected system fosters a holistic understanding of each customer, unlocking new perspectives and strengthening relationships."
READ CASE STUDY
“The CBOSIT team made time to understand our processes and preferences, and worked hard to preserve our existing user experience, while transforming our CRM into a scalable solution.”
Protec's journey from siloed operations to a collaborative powerhouse is a testament to the power of strategic technology solutions.
READ CASE STUDY →
The team at CBOSIT went above and beyond! They took the time to really understand our workflows and what mattered to us.
The result? A seamlessly integrated system that feels familiar but catapults our operations into the future with incredible efficiency and scalability.
READ CASE STUDY →
"This marks a transformative leap for ChannelSight, propelling us closer to our strategic vision"
"We’ve achieved significant operational improvements, empowering our team to serve partners and customers more efficiently and effectively. Moreover, the interconnected system fosters a holistic understanding of each customer, unlocking new perspectives and strengthening relationships."
READ THEIR STORY
“The CBOSIT team made time to understand our processes and preferences, and worked hard to preserve our existing user experience, while transforming our CRM into a scalable solution.”
Protec's journey from siloed operations to a collaborative powerhouse is a testament to the power of strategic technology solutions.
READ THEIR STORY →
"The team at CBOSIT went above and beyond! They took the time to really understand our workflows and what mattered to us."
"The result? A seamlessly integrated system that feels familiar but catapults our operations into the future with incredible efficiency and scalability."
READ THEIR STORY →
The CBOS Difference
These are just a few of the 40+ apps included in Zoho One.
01
Zoho CRM
An online Sales CRM software that manages your sales, marketing & support in one CRM platform.
01
Zoho CRM
An online Sales CRM software that manages your sales, marketing & support in one CRM platform.
01
Zoho CRM
An online Sales CRM software that manages your sales, marketing & support in one CRM platform.
02
Zoho Desk
An online Sales CRM software that manages your sales, marketing & support in one CRM platform.
02
Zoho Desk
An online Sales CRM software that manages your sales, marketing & support in one CRM platform.
02
Zoho Desk
An online Sales CRM software that manages your sales, marketing & support in one CRM platform.
03
Zoho Projects
A project management software to collaborate on projects, manage tasks, and track progress with ease
03
Zoho Projects
A project management software to collaborate on projects, manage tasks, and track progress with ease
03
Zoho Projects
A project management software to collaborate on projects, manage tasks, and track progress with ease
04
Zoho Books
An online Sales CRM software that manages your sales, marketing & support in one CRM platform.
04
Zoho Books
An online Sales CRM software that manages your sales, marketing & support in one CRM platform.
04
Zoho Books
An online Sales CRM software that manages your sales, marketing & support in one CRM platform.
05
Zoho Inventory
An online Sales CRM software that manages your sales, marketing & support in one CRM platform.
05
Zoho Inventory
An online Sales CRM software that manages your sales, marketing & support in one CRM platform.
05
Zoho Inventory
An online Sales CRM software that manages your sales, marketing & support in one CRM platform.
06
Zoho People
An online Sales CRM software that manages your sales, marketing & support in one CRM platform.
06
Zoho People
An online Sales CRM software that manages your sales, marketing & support in one CRM platform.
06
Zoho People
An online Sales CRM software that manages your sales, marketing & support in one CRM platform.
07
Zoho Analytics
A business intelligence software to visualise and analyse data, and make data-driven decisions.